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Credits are used to generate content in Videfy, including images, videos, voiceovers, and subtitles. The amount depends on what you generate, the model you choose, and your settings.

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Check the cost before generating

Review the credit amount displayed beside the generation action before starting. Changing the model, quantity, duration, or resolution can change the cost. Credit usage can depend on:
  • Images: The model, resolution, and number of images.
  • Videos: The model, clip duration, resolution, and other generation settings.
  • Voiceovers: The model, narration length, and voice settings.
  • Subtitles: The audio or video length and generation options.
Available settings vary by model and generation type. Credit costs may also change as models and provider pricing are updated, so check the amount shown for your current request.

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View your balance and usage

Your credit balance appears in the top-right corner of the screen. Click the dropdown arrow beside it to access:
  • View usage: See your credit allowance and usage.
  • Get more credits: Purchase additional credits.
  • Upgrade My Plan: Explore plans with more credits.
If you work in an organization, make sure the correct personal or organization workspace is selected before checking balances or purchases.

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Make the most of your credits

Check your script, prompts, and source media before generating. Start with one image, scene, or voice line when that is enough to judge the result. Reuse results you already like. Adjusting an existing asset’s placement or timing does not require generating it again. Before generating a full set of scenes, review your test result and refine the inputs if needed.

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Add more credits

If you need more credits, you can purchase an add-on or upgrade your plan.

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Purchase an add-on

Add-ons are one-time purchases of additional credits, separate from your recurring subscription.
  1. Open Profile Settings → Subscription & Billing.
  2. Select Add-Ons.
  3. Click the + icon.
  4. Choose an available credit pack and review its price and terms before purchasing.

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Upgrade your plan

  1. Open Profile Settings → Subscription & Billing.
  2. Select My Plan.
  3. Choose a plan and review the changes before confirming.
Visit the pricing page to compare plans. Credits, model access, storage, and export limits are separate parts of your plan. Buying additional credits does not automatically unlock models or features that your plan does not include.

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Manage your subscription

Open Profile Settings → Subscription & Billing to review your plan and billing information. To cancel your subscription, follow the cancellation options shown there. Review the confirmation for when the cancellation takes effect and keep it for your records.

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Get help with a credit charge

If a deduction looks incorrect, contact support with:
  • The action you performed.
  • The date and approximate time.
  • The model used, if applicable.
  • The number of credits deducted.
  • A screenshot or short recording, if possible.
Credit expiry, adjustments for failed generations, and refunds follow the applicable plan and purchase terms. Before retrying a failed generation, check its status and your credit usage; a new request may use additional credits.