Skip to main content
Upload images, videos, and audio to My Items for reuse across projects, or add them directly where you’re working.

Upload a file

  1. Open My Items.
  2. Click Upload.
  3. Choose a supported file from your device.
  4. Wait for uploading and processing to finish.
  5. Preview the file before using it in your project.
Use clear filenames so your assets are easy to find later.

Choose where to use it

LocationUse it to
My ItemsStore and find assets for reuse across projects.
SceneAssign an image or video to a specific scene.
Storyboard timelinePlace media and adjust its timing while working on your scenes.
Videfy Studio canvasPosition visual elements within the frame.
Videfy Studio timelineAdd and arrange video, audio, and other timed layers.
Audio belongs in an audio workflow or on the timeline. It cannot be used as a scene’s visual. When a generation tool needs a reference, add or select the file in that tool’s input area. Uploading a file to My Items does not automatically attach it to a generation.

Supported file types

Some formats can be used directly. Others are converted into a compatible format during upload and may take longer to process.

Images

StatusFormats
Supported.jpg, .jpeg, .png, .gif, .webp, .svg, .bmp, .jfif, .avif, .apng, .ico
Converted on upload.tiff, .heif, .heic
Not supported.psd, .tga, .exr, .jp2

Videos

StatusFormats
Supported.mp4, .mov, .m4v, .mkv, .wmv
Converted on upload.ts, .mts, .m2ts, .avi, .webm, .3gp, .3g2
Not supported.flv, .mpeg, .mpg, .ogv, .mxf, .dv

Audio

StatusFormats
Supported.mp3, .wav, .aac, .m4a, .flac, .ogg, .opus
Converted on upload.caf, .amr, .aiff, .ac3, .eac3, .aif
Not supported.wma, .mp2, .aifc

Upload limits

Media typeMaximum file size
Image25 MB
Video1024 MB
Audio100 MB
These are general media upload limits. Individual generation models may have additional requirements for file type, size, dimensions, or duration. A file accepted by My Items may still be unsuitable for a particular model.

If an upload fails

  • Check the format and size. Compare your file with the supported formats and limits above, and any requirements shown in the upload control.
  • Check the file itself. Open it on your device to confirm it is readable.
  • Allow processing to finish. Large files and files requiring conversion may take longer.
  • Check the model’s requirements. If uploading works but generation rejects the file, review the selected model’s input requirements.
If the same file keeps failing, contact support with its format, size, where you tried to upload it, and the error shown. Include a screenshot if possible.